617 Locksmith (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through this website, by phone, text message, or other means.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect personal information including, but not limited to:
- Name
- Phone number
- Email address
- Service address or general location
- Vehicle or property details related to the requested service
- Any information you voluntarily provide when contacting us
We may also collect non-personal information such as:
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
Your information is used solely for legitimate business purposes, including:
- Responding to service requests
- Scheduling and dispatching technicians
- Providing customer support
- Communicating service updates
- Improving our services and website performance
- Marketing and advertising optimization
We do not sell or rent your personal information to unrelated third parties.
3. Communications Consent
By providing your contact information, you consent to be contacted by phone, SMS, or email regarding your service request, confirmations, updates, and follow-ups.
Message and data rates may apply.
You may opt out of non-essential communications at any time.
4. Third-Party Services
We may use trusted third-party services, including but not limited to:
- Google Ads
- Google Analytics
- Call tracking providers
- Website hosting and analytics tools
These services may use cookies or similar technologies to help us analyze website traffic and improve marketing performance.
Third-party providers are governed by their own privacy policies.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve user experience
- Analyze website traffic
- Measure advertising effectiveness
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Information Sharing
We may share personal information only when:
- Required to fulfill a service request
- Required by law or legal process
- Necessary to protect our rights, property, or safety
- Necessary to prevent fraud or unauthorized activity
8. Service Areas & Jurisdiction
617 Locksmith operates as a mobile service provider and may offer services in multiple locations and states.
Service availability is subject to technician availability, operational coverage, and local regulations.
9. Children’s Privacy
Our services and website are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with the updated effective date.
11. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:
617 Locksmith
(617) 655-9669
locksmith617.com